This is what Neteller wrote back to me when I asked why all transactions were showing up three times on my statements. Could a NASA scientest who reads this please contact me, so you can explain to me what this means -
Dear Mr. Rehder,
Transactions appear in 3 parts on you transaction list. First there is an authorisation for the amount on the card that secures the funds. After this you will notice a settlement increase which releases the funds back to your account and a clearance for the funds then comes through as a settlement decrease where the funds are removed from your account. Where the settlement decrease is not the small amount as the initial authorisation it indicates the currency exchange, and any fee or charge incurred if the transaction was made in an alternative currency to that of your card. Transaction where not settlement increase or decrease appears for a purchase made indicates that the funds are being held temporarily until clearance comes through from the merchant company. If no clearance comes through, then the funds are released back to your account after a period of about 30 days.
I hope this clarifies the matter. If you require further explanation of this, please indicate an number you would like to be contacted on and a suitable time.
Kind regards
Nataline
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